We are living in the modern era and are dependent on transportation for getting our everyday work done on time. Businesses associated with transportation, noticeably suffer due to the challenges that seem to come out of nowhere. These challenges tend to wipe off a significant amount of monetary assets along with the scope of growth and profit for the business. If you are a cab service provider and want to add strength to your services and market reputation then it is time to rise above the challenges. With the ever-supportive arm of technology, honing the existing business strength within a comfortable budget framework is now plausible.
There are certain factors that disturb the flow of transportation services. They were kind of difficult to dodge before businesses decided to invest in technological help to sort as out issues. With the Internet of Things in the picture, expressing technological intelligence became effortless and economical. IoT is the extension of internet connectivity into physical devices and everyday objects. This entire system concept is dotted with effective forms of hardware, electronics and internet connectivity. When the bigger picture is focused on, IoT has made the transportation industry reach new heights of success. The industry now addresses road safety issues and fleet management challenges in shorter time durations.
IoT’s Contribution in Better Cab Facilities
Now, focusing on the business, cab services have stood out as one of the most prominent beneficiaries of IoT. Since 2016, this segment of transportation has earned almost $80 billion USD! The requirement of IoT in the cab services is exponentially increasing. According to a survey, cab services sit heavy on the budget of the passenger. Several complaints have been made about the driver’s unprofessional driving behavior that annoys the passengers at their wit’s end. In order to make the passengers break free from this utter discomfort, IoT in cab services has stroked a perfect balance in between the budget, convenience and speed for the cab businesses. These three are the pillars of success for the cab services as these basic features delight the customers and make them loyal to the services. Tapping the potential of cab services is crucial. That can only happen when proper maintenance of each and every cab would be done.
Maintenance is a broad term. That has convenience at the top of the list. With IoT strategies, knitting together all the processes on a centralized cloud network to gather real-time information is done. Just with the assistance and potential of a single system, the required processes inclusive of dispatching, communication, quick service, and payment are integrated. The dispatch system is capable of generating features like on-time pickups, regular updates on driver details, estimated time of arrival and trip management. All these fall under the ‘Vehicle Tracking and Route Management Systems’.
How operative are the ‘Vehicle Tracking and Route Management Systems’?
- Keeping the history of bad cab services due to unprofessional drivers under consideration, it is difficult to trust drivers nowadays. Lazy, unprofessional and aggressive drivers belonging to cab services have noticeably ruined the brand reputation in the past. With ‘Vehicle Tracking and Route Management Systems’ monitoring a cab and tracking its precise location is now effortless. At times cab drivers develop a tendency to spend more time on a trip than it is actually required. Too many breaks on the way of picking up a passenger or dropping one cause delay for the passenger to reach the assigned destination. If this happens, no customer turns back to the same cab service provider again in the future. Unprofessionalism reflects through the driver’s body and verbal language as well. Reckless driving, as well as driving and tiff with the passenger over petty issues like money change and volume of songs, can lead to a lot of uneasiness for the passengers.
- When a cab is booked, the passenger expects the driver to teach the pick-up location within the mentioned time. If due to the negligence the driver does not reach on time then it hampers the brand image in the eyes of the passenger. Everyone stays in a hurry these days and just a delay by one minute can cost a lot to the cab serve provider. With the mentioned solution, such irresponsible work approach could be easily boiled down to zero. Plus, when the drivers will be aware of the fact that they are been tracked, then automatically they will perform better to get better star rating. This way, unproductive drivers could be detected and next replaced with the deserving ones. Drivers who are genuine and work hard for their living will also come in the broad daylight. This way, awarding them for their loyalty and punctuality for work will make them feel appreciated a d they will do more in return for the employer.
- Safety is one aspect that requires undivided attention. In case there is any mishap, the cab service owner will get to know about it in real-time through an emergency alert. The cab service agency can take immediate action to save the passengers as well as the driver at the earliest possible time. On the other hand, this safety measure helps in keeping babies (passengers) and adult passengers safe during a journey. How? The IoT meters and sensors make detect over speed and send an alert to both the driver as well as to the can service owner to level down the speed.
On a concluding note
With increasing population and work culture, the requirement of cab facilities has multiplied. Cab service providers need to make sure that they are providing the best cabs in topmost conditions operated by drivers carrying license and a strong sense of professionalism. With smart strategies designed by the Internet of Things, the future of the cab dispatch system can check fuel, tire pressure, and many other factors in a cab. All these could be traced in real-time through GPS Vehicle Tracking Systems. Better efficiency in cab services is now achievable. Elimination of unnecessary trips, stronger safety, controlled fuel consumption and on-time pick/drop are just stone’s throw away!
Author Bio
Sanjeev is the Chief Executive Officer (CEO) of Biz4Intellia Inc, responsible for leading Biz4Intellia’s global business strategy and operations. Being an Internet of Things (IoT) enthusiastic from the beginning of its professional career, Sanjeev loves to read and write blog/articles related to the disruptive technologies that are trending.
